Just a brief follow-up/whatever to Ben’s post on Meebo.

Check this out: Gabbly. What is it?

Gabbly is a chat service that allows you to
chat around any webpage. Its free to use on your personal page or
commercial webpage.

I think this might function better than Meebo as a customer service tool, simply because it allows users to stay on your site*. Try it out here.

*sort of.